Store Policy
Customer Care
At threadsoul, customer satisfaction is our priority. Whether you have questions about your order, need assistance with sizing, or face an issue, our dedicated support team is here to help. You can reach us via email or our social media channels, and we’ll strive to respond within 24 hours. We’re committed to making your shopping experience smooth, reliable, and enjoyable. More about us on our About page
Privacy & Safety
We value your trust and are committed to safeguarding your personal information. All data shared during transactions, including payment details, is securely encrypted and used only to process your orders. We adhere to strict confidentiality policies, ensuring that your information is never shared with third parties without your consent. Shop confidently, knowing your privacy is always protected at ThreadSoul.
Wholesale Inquiries
ThreadSoul also caters to wholesale clients, offering bulk customization options for businesses, events, and organizations. For inquiries, please email us with your requirements, including order quantity, designs, and timelines. Our team will provide tailored solutions and competitive pricing to suit your needs, ensuring a seamless partnership.
Payment Methods
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Credit / Debit Cards
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UPI
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Bank Transfers